Privacy Policy
This Privacy Policy describes how Sansera Inc. (“Sansera,” “we,” “us,” or “our”) collects, uses, and shares information when you visit sansera.ai or contact us through this website. It does not cover protected health information processed on our customers’ behalf through the Sansera platform.
1. Scope
This policy applies to our marketing website and to the information you choose to send us through it. It does not apply to protected health information (“PHI”) that we process on behalf of a healthcare provider through the Sansera platform. When we handle PHI as a service provider, we do so as a business associate under a Business Associate Agreement (BAA) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). If you are a patient, please contact your healthcare provider directly regarding your health information.
2. Information we collect
Information you provide
When you request a demo or otherwise contact us, we collect the details you submit, which may include your first and last name, work email address, organization name, organization type, and the challenge you select, along with any other information you choose to include.
Information collected automatically
Our hosting provider may record standard technical information such as IP address, browser type, referring page, and pages visited. This information is used for security monitoring and to keep the site operating reliably. This website does not use advertising or cross-site tracking cookies, and we do not sell your personal information.
3. How we use information
We use the information we collect to:
- Respond to your demo request and other inquiries;
- Communicate with you about Sansera products and services;
- Operate, maintain, and improve our website and offerings;
- Protect the security and integrity of our systems; and
- Comply with applicable legal and regulatory obligations.
4. How we share information
We do not sell personal information. We share information with service providers that help us operate this website and respond to your requests, including: Microsoft Azure (website hosting), Web3Forms (demo-request form processing and email delivery), and Google Fonts (typeface delivery). These providers are permitted to use information only to provide services to us. We may also disclose information where required by law or to protect our rights.
5. Data retention
We retain demo-request and contact information for as long as needed to respond to your inquiry and to maintain our business records, after which we delete or de-identify it in accordance with our retention practices.
6. Security
We maintain administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your choices and rights
Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you, or to object to or restrict certain processing. You may request any of these by contacting us at the email address below. You can opt out of marketing communications at any time using the unsubscribe link in those messages or by contacting us.
8. Children’s privacy
Our website is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.
9. Third-party links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices, and we encourage you to review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page.
11. Contact us
For questions about this Privacy Policy or our privacy practices, please contact Sansera Inc. through the contact options on sansera.ai.